Employee Throws Hot Coffee in Customer’s Face

It was a case of name-calling that escalated into violence. Body cam footage shows an officer investigating an incident at a Southgate Tim Horton’s.

In an incident at a Tim Horton’s on North Line Road, Dusty Jackson of Lincoln Park was covered in coffee. The video shows a 16-year-old employee, throwing the coffee right into Jackson’s face at the drive-thru.

The customer asked for doughnuts that were pre-made and asked if she could have them before she paid or received her coffee. The 16-year-old employee said no and slammed the window shut. Jackson turned to her boyfriend and called the employee the b-word. The employee opened the drive-thru window and threw scorching hot coffee in Jackson’s face.

An assault investigation was opened, and the customer plans to press charges. She suffered burns and is suing Tim Horton’s.

Leave a Reply

Your email address will not be published.